Telecommunication industry is generally well positioned during the Covid-19. They are main supporters of changes behavior for the people during the pandemic.

Long before the pandemic, the industry is highly competitive and technologically fast changing industry. Growth depends on how to players navigate changing in the customer/ consumer changing behavior.

Be it in B2B or B2C, the competition will be determined by right customer offerings in terms of pricing, customer experience, and data monetization. Demand on Work from Home, home entertainment and communication should critically be addressed by players. 

Small and Medium Enterprises that severely affected by the pandemic should get more attention by the players. It is time for companies to compete to win their heart when their business recovers.

Competition among companies during this era and in the near future increased to address the changing consumer use of their services. Potentially price war as competitive landscape.

The digital channel is getting more important for telecommunication.

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